Shipping & Delivery Policy

Effective Date: 1 January 2026

IDARA KITAB UL SHIFA ("we", "our", "us") is committed to delivering your orders safely and on time across India.

1. Order Processing

• Orders are typically processed within 1-2 working days after successful payment.
• Orders placed on weekends or public holidays are processed on the next working day.
• An order confirmation email or SMS is sent once your order is placed.

2. Delivery Timeframes

Estimated delivery timelines after dispatch:

• Metro Cities: 4-7 working days
• Other Regions: 7-12 working days
• Remote/Rural Areas: up to 14 working days

Delivery times are estimates and may vary.

3. Shipping Partners

We ship through reliable courier services including Delhivery, Blue Dart, XpressBees, and Ekart. The courier partner is selected based on serviceability and performance.

4. Order Tracking

Once your order is dispatched, tracking details are shared via email or SMS so you can monitor the shipment.

5. Delivery Delays

Delivery may be affected due to circumstances beyond our control, including weather conditions, natural disasters, transport strikes, government restrictions, or courier operational issues.

We are not liable for delays caused by such events, but we assist you in tracking your order.

6. Address Accuracy

Customers are responsible for providing complete and accurate shipping information. Incorrect addresses may result in delays or additional charges.

7. Order Modification & Cancellation

• Orders cannot be modified after dispatch.
• Cancellation is allowed only before dispatch.

8. Contact

Email: idara.asad@gmail.com
Phone: +91 9312273887